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Privacy Policy

At Priority Hearing, respecting and protecting the privacy of our customers and clients is of greatest concern. We gather certain personal data in order to give you the best service possible that is customized to meet your preferences. This helps us improve our offerings while guaranteeing that we always respect your privacy. We protect your information and keep it private according to our privacy policy. We adhere to industry best practices for privacy to guarantee the security and protection of your data.

Information Gathering

To give our clients the best possible service, we gather personal information. We obtain data primarily in two ways:

  1. Obtaining Personal Data

In order to better personalize services for each customer, we gather personal information from them, including names, phone numbers, email addresses, and other details. By using this information, we can better understand your preferences and make appropriate improvements to our services and products. Your personal information is never rented, sold, or leased by us to outside parties. We only utilize the information we gather to improve your experience as a customer.

  1. Data Gathered from Service Utilization

Additionally, we gather data from clients who make use of our services in order to assess the functionality of our website. Non-private information such as page views, visitor counts, IP addresses, and surfing habits are included in this. Cookies—small data files that are saved on your device—are used to collect this kind of information. Even while cookies improve your online experience, you have the option to turn them off by going into your browser’s settings.

Information Utilization and Exchange

We gather your information so that we can provide you with the greatest experiences and services. At Priority Hearing, we utilize the data we collect to address your inquiries, enhance your overall shopping experience, and notify you when new goods, services, and features are added to the website. Periodically, we might provide your information to a few chosen partners in order to provide more customized

Links to External Websites

Only Priority Hearing is covered by our privacy policy. We advise examining third-party websites’ privacy policies individually if you visit them via our platform. The privacy policies of other websites are not our concern.

Child Confidentiality

Priority Hearing has stringent guidelines when it comes to protecting children’s privacy. As required by the Children’s Online Privacy Protection Act (COPPA), we don’t intentionally gather any data from people younger than 13 years old.

Safety

Our first concern is keeping your sensitive information safe. We employ strong security protocols, such as SSL encryption and safe payment channels, to guarantee the privacy of your information. This information is only accessible to authorized persons, and all financial transactions are encrypted for further security.

Disconnect Now (DND)

Even if your phone number is on the Do Not Disturb (DND) list, by submitting your information through our internet forms, you agree to receive service-related messages, including transactional SMS or calls.

Health Insurance Portability and Accountability Act Privacy Guidelines

At Priority Hearing, we safeguard your medical information by adhering to (Health Insurance Portability and Accountability Act) guidelines. The uses and disclosures of your health information are described in this policy.

Use and Disclosure of Health Information

In some situations, we may disclose your health information without your written consent:

  • Treatment: We may share health information with healthcare providers, including audiologists and physicians, to ensure you receive the best possible treatment.
  • Business Operations: Health information may be used to evaluate staff performance and manage business operations smoothly.
  • Payment: To process payments or reimbursements through insurance companies.
  • Business Associates: We may share limited information with business associates for operations, ensuring their commitment to safeguarding your data.
  • Legal Requirements: We may disclose your information in compliance with legal or regulatory requirements.

Special Circumstances

Your health information may also be shared under specific circumstances, such as:

  • To public health authorities to control disease outbreaks.
  • In cases involving domestic violence or abuse.
  • For military or national security purposes.
  • With medical examiners or coroners in the event of death.

Your Rights Over Health Information

You have certain rights concerning the access and control of your health information:

  1. Right to Inspect and Copy Records: You can request a copy of your health records by submitting a written request.
  2. Right to Amend: If you find any inaccuracies in your health information, you can request an amendment.
  3. Right to Disclosure Accounting: You may request an accounting of all the parties with whom your health information has been shared.
  4. Right to Additional Privacy Protections: You can request additional privacy measures for sharing your health information.
  5. Right to Confidential Communication: You can choose more confidential communication methods for your health information.
  6. Right to Choose a Representative: You can designate someone to manage your health information privacy on your behalf.
  7. Right to Obtain Copies of Notices: You can request a copy of this privacy policy at any time.
  8. Right to File a Complaint: If you believe your privacy rights have been violated, you have the right to file a complaint.

Contact Information

For any further information or questions regarding this privacy policy, you can reach us at:

  • By email: contact@priorityhearing.com
  • By phone number: 9911004488
  • G-48, First Floor, Green Park Main Market, New Delhi-110016